Policies

Shipping

Click here to review our shipping policy

Our Small, Medium, Large, XL, and Jumbo Coops Ship via LTL. Keep in mind that if a 50' truck cannot access your driveway the Shipper assumes no liability. It will be the customers responsibility to schedule an appointment with the shipping company to either pick up your items at the terminal or meet the truck to transfer the package to your vehicle/trailer. Please contact us for alternative pickup locations. We include a complimentary liftgate with all our deliveries where applicable. 

We do not guarantee delivery times or days. The customer is responsible for receiving the delivery within 1-15 business days after purchase. 

Order Cancellation 

To cancel your order contact info@overezchickencoop.com or call 855-333-3041. Keep in mind that all cancellations are subject to a 5% restocking fee. 

Returns

Click here to review our refund policy

Our return policy lasts 30 days. To return an item it must be unused or in the same condition that you received it in. You are responsible for paying the shipping cost for returning items. If you receive a refund the cost of return shipping will be deducted from your refund. 

Please feel free to give us a phone call if you have any questions regarding our policies. We are available from 8 am - 4:30 pm ET. Our phone number is 855-333-3041.